A UAE family enterprise whose engineers, factories and service teams have kept essential industries running for generations.
PalletBiz UAE, operated by Union Sustainable Packaging Solutions, produced more than 345,000 units of wooden packaging in the past year at its plant in Al Quoz, Dubai, designing pallets, crates and boxes around the goods they carry. As the UAE franchise of PalletBiz, an international packaging network active in 13 countries, it supplies manufacturers and exporters across the Emirates and the Gulf.
PalletBiz UAE, operated by Union Sustainable Packaging Solutions, is a Dubai-based manufacturer of wooden pallets, crates, boxes and dunnage, and the UAE franchise of PalletBiz, an international packaging network active in 13 countries across Europe, the Middle East and Africa. Wholly owned by the M.A.H.Y. Khoory Group and operational since 2024, it is built on a clear principle: packaging should be designed around the goods it carries.
Every order begins with the cargo: its weight, its shape, the surfaces that must be protected and the borders it must cross. From its plant in Al Quoz, PalletBiz UAE produces standard pallets in volume for manufacturers that require the same specification every week, and engineers one-off crates for single items of heavy or sensitive equipment. Packaging is also repaired, and bought back once customers no longer need it.
From its UAE base, PalletBiz UAE supplies manufacturers and exporters across industry, building to the designs, training and standards shared across the PalletBiz network.
Behind NPI's production is an integrated M.A.H.Y. Khoory Group ecosystem. Each stage of the journey is supported by a dedicated Group company or division.
Since 2009, the Group's Solid Waste Management Division has built a wood collection network of around 160 source points across the UAE, from carpentry workshops and manufacturers to ports and free zones, and Green Arabia adds the wood it collects from its own customers. Every delivery is inspected, and the best of the wood is processed into chips for Union Wood Works.
At Union Wood Works, the wood chips are blended with wax and pressed under heat into composite wood blocks, the feet on which a pallet stands. The wax helps the blocks resist moisture and mould, and each is cut to the length the pallet design requires.
PalletBiz UAE first designs each order around the goods it must carry: their weight, their shape and the borders they must cross.
Timber is planed and sawn to size, and boards and blocks, including UWW's composite wood blocks, are joined on pneumatic nailing tables.
Finally, timber for export is heat-treated and stamped to ISPM-15 on site, and the finished packaging is delivered to manufacturers and exporters across the UAE.
Once in service, pallets and packaging are bought back from customers, repaired on PalletBiz UAE's own repair line and returned to service. Of the 380 m³ of packaging waste produced at the plant in 2025, 295 m³ was recycled or recovered.
Wood that can no longer be repaired is put back to productive use as fuel for the boilers at Union Paper Mills.
Together, these capabilities create a practical circular model: wood is recovered locally, pressed into composite wood blocks and built into packaging in the UAE, and put back to productive use when its working life ends.
Recovered in the UAE. Built in the UAE. Returned to industry.
Sustainability is part of the company's registered name, and the plant is measured against it. By producing packaging in the UAE, repairing and reusing it, and recovering its wood at the end of its life, PalletBiz UAE supports local value creation, a resource-efficient industrial economy and the Make it in the Emirates agenda.
PalletBiz UAE works to source its timber from verified forests through responsible forestry and trade, carrying FSC, PEFC or SFI certification, and asks its suppliers to sign the PalletBiz Code of Conduct.
Pallets are returned or bought back from customers, repaired on the plant's own repair line and sent out again.
Wood waste from production is sorted and recycled or repurposed, so that it becomes a secondary raw material for further use.
Every shipment presents its own requirements. These three projects show how PalletBiz UAE engineers packaging for goods that are too heavy, too delicate or too unusual for a standard solution. Client names are withheld for confidentiality.
From weekly volumes of standard pallets to single crates for export, PalletBiz UAE produces wooden packaging for customers in petrochemicals, electrical and cable manufacturing, chemicals and paint, defence, FMCG, paper and metal fabrication.
"Packaging is rarely the most expensive part of a shipment, but it decides whether everything else arrives. We compete on reliability, not on price, because our customers cannot afford a shipment that fails."
UAE Ministry of Climate Change and Environment. Covers the manufacture and heat treatment of packing timber to ISPM-15.
Dubai Municipality. Listed as a processing and recycling premises for wooden pallets.
Dubai Municipality, awarded in July 2026.
Dubai Municipality, following an environmental impact assessment.
Dubai Department of Economy and Tourism.
Dubai Chambers.
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